Call 01 800 00 URREA (87732) to report the case.
The operator will analyze the case and point out the process to be followed, either contacting a distributor to change the part, providing telephone assistance or assigning a technician to check the product and its installation.
The operator will provide a case number to monitor your request. All progress information (opening, tracking and closing) of the case report will be issued via e-mail or by telephone.
Finally, a satisfaction survey will be sent to you.
URREA manufactures products under strict internal quality specifications and offers a lifetime warranty to the original purchaser that the product is free from manufacturing defects with regard to materials and labor.
The finishes are guaranteed against manufacturing defects with 10-year warranties for chrome and 2-year warranties forr all other finishes.
Electronic components are guaranteed against manufacturing defects for 2 years.
We offer a 50-year warranty for URREA ceramic furniture, a 10-year warranty for ORION ceramic furniture, and a 1-year warranty for their components.
URREA Plastic Line: This line has a 5-year warranty against manufacturing defects.
URREA Sanitary line: For positive pressure attenuators, air admittance valves and hydrostatic test stoppers we offer a "lifetime guarantee"
against any manufacturing defects and, in the event of any problem of this nature, the product will be replaced at no cost to the purchaser.
10-year warranty for drainage check valves, 1-year warranty for WC sanitary joints.
URREA Pipes: Our pipe products have a 50-year warranty on manufacturing defects.
Call us with any warranty request at 01 800 00 URREA (87732) or via e-mail garantias@urrea.com.mx
El producto se ha agregado a tu carrito.
En URREA el talento es lo más importante. El valor de nuestra gente,
su compromiso y excelencia, representan para nosotros una plataforma
sólida para el éxito empresarial.
En URREA no existe elemento más importante que el talento. Nada podemos
alcanzar sin el compromiso y la energía de nuestros más de 2,500 colaboradores.
Los valores y principios de cada uno de ellos son la base sobre la que
construimos este negocio. Creemos que las personas inspiradas y convencidas
de lo que somos y de lo que podemos lograr, desarrollan un alto nivel de
compromiso para mantener los estándares de eficiencia y excelencia profesional
que hemos alcanzado en más de 100 años de historia.
Ingresa tu cuenta de correo electrónico para que puedas recibir las últimas noticias, novedades y recomendaciones que URREA tiene para ti.